Effective Date:
This statement describes privacy and security practices for Krosoft applications and the public documentation site at https://wiki.krosoft.nl. The application practices below remain separate from optional wiki analytics. Visiting the wiki does not grant analytics consent.
1. Personal Information Collection
Our applications do not collect personal information such as names, email addresses, or payment information. Optional analytics for the public wiki is described under Cookies and Tracking below.
2. Use of Information
The application practices described above do not involve collecting or sharing personal information. With your consent, we use optional wiki analytics to understand how public documentation is used and improve its usefulness.
3. Data Storage and Security
While using our apps, some data may be temporarily stored in app logs. These logs are used solely for support, such as resolving bugs or incidents. Importantly, these logs do not contain any personalized information and are not retained beyond what is necessary to resolve the issue. We take reasonable measures to secure any data processed, including applying industry-standard practices to safeguard against unauthorized access or disclosure.
4. User Rights
You can refuse optional wiki analytics or withdraw your consent at any time. Contact us using the details below for privacy questions and requests concerning your data.
5. Cookies and Tracking
The wiki uses a cookie notice to distinguish necessary cookies from optional analytics cookies. Necessary cookies support the site and your saved preferences. Optional analytics is disabled until you accept analytics cookies.
Optional wiki analytics
With your permission, we use Google Analytics 4 to understand visits to public documentation article pages on wiki.krosoft.nl. We record page views and engagement, the public page title and URL path, broad referral information, browser and device details, and a cookie identifier. These measurements describe documentation use, not completed bookings or support submissions. We also record clicks that open the company website, using a fixed navigation direction label.
We do not send URL query strings or fragments, search text, AI Console messages, form entries, email addresses, user IDs, or referrer paths to Google.
Your saved cookie choice expires after 182 days, about six months. Analytics cookies are stored only on wiki.krosoft.nl for up to 180 days. Returning visits do not extend their expiry.
Google Analytics user and event data is retained for two months. Returning visits do not reset that retention period. Standard aggregated reports retain their history separately.
Use Manage cookie preferences in the footer to change your choice. Rejecting analytics prevents Google analytics scripts and collection requests. Withdrawing consent stops collection, removes this integration's analytics cookies, saves your refusal, and reloads the page.
6. Third Party Services
Google receives the optional wiki analytics data as our analytics service provider. Google also processes technical connection information when receiving analytics requests. We do not use this integration for advertising personalization or Google Signals.
7. Children's Privacy
Our website and services are not intended specifically for children. Optional wiki analytics follows the consent and data limits described in this statement.
8. Changes to This Statement
We may update this statement when our practices or applicable requirements change. The current statement and effective date are published on this page.
9. Contact Information
If you have any questions or concerns regarding this Data Security and Privacy Statement, please get in touch with us at:
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Email: support@krosoft.nl
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Support Portal: Krosoft Support Portal